These terms and conditions were last revised in March 2021, and are subject to revision without notification, and non-exhaustive.
With the instruction from the government regards venue closures due to COVID-19, we are thinking of all of our treasured customers whose forthcoming parties, weddings, and celebrations have been affected.
Any monies already received against any booked events will be held and will be transferred to any future date (subject to availability, excluding December) upon agreement. Alternatively, if a new date is not accepted, a full refund will be given. Once a new date is agreed, the refund option is removed unless legislation is imposed by the government that affects any new date agreed.
We appreciate this is a very stressful time for all parties involved and please bear in mind that we too are a very small, but personal supplier whose income has now disappeared 100%.
To discuss your booked event, please contact us via [email protected], as individual offices will not be able to facilitate via telephone. We shall endeavor to respond to all queries within 24 hours.